Customer Reviews

Customer Reviews

Grateful to all our customers for their thoughtful appreciation of Underwater Dogs™ Haircare. 

We know that writing a Product Review does take time, but your kind words, ideas and testimonials have helped this small Australian-made business grow into an established brand, recognised for it's fine products and great customer service.

Thank you for loving Underwater Dogs! We will continue to strive for excellence in providing you with...

"Beautiful, professional haircare ~ just like taking your dog to the Hairdresser!" -Quote thanks to Deb Collis, Bangor NSW (Professional Hairdresser)

Based on 538 reviews
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(532)
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Excellent customer service and fabulous products

I ordered the Underwater Dogs shampoo and conditioner after reading all of the wonderful reviews. My order went missing so I contacted the company; the professionalism and excellent service blew my mind - they resent the products immediately. I have used them to bathe Kosci and am super impressed by the products. I will continue to order and highly recommend the products and the service.

J
5Litre Bulk Supply
Judy Desmond
Absolutely love these products!!

Amazing shampoo and conditioner! My 1yo Golden Retriever boy loves bath time and now so do I. The shampoo and conditioner smell amazing and rinses out so easily. My boy usually ends up smelling like a feral goat within a week as he loves rolling in everything but these products have kept him smelling like a delicious floofy coconut for nearly two weeks. The gloss deodoriser is also so good, it makes him the shiniest silky soft boy and it really helps get the knots out of his crazy long chest and tail floof. Thanks from Harvey UW dogs, he's now allowed on the bed all the time!

C
Sensitive Combo 500mL
Colleen Jamieson
Sunny

Great products.

S
1 Litre Refill & Recycle
Sonia D’Souza
Love this stuff!

This made such a massive difference to my dogs coat. He has allergies and a skin condition that really affects his coat and obviously his skin. We have tried so many brands but nothing has worked like Underwater dog. Even our vet and dermatologist were shocked! My vet even recently randomly called up to get name for one of his other clients in a similar position.

It leaves his coat so soft and clean and smells amazing! It’s also very gentle with no irritating ingredients.

Product is nice.

I bathed a few of my dogs with the UW sensitive bundle. There coat is soft and at this stage all going well. I recommend trying this product smells lovely. And no itching. Dogs are happy. 😊

M
No-Knots Detangler
Michelle Young
Great Products

Awesome 🤩 products and great service 👌🐾

D
5Litre Bulk Supply
Denise Powell
All products

I love these products & can't wait to get on the road & spread the word

M
5Litre Bulk Supply
Mitchell Cox
Brisbane groomer 5 stars.

I have sampled so many products over 3 years. They either were great but not in stock or they just went into the bin. 📦🗑️
UWD is amazing 3 products Everyday shampoo, Sensitive shampoo and conditioner is all we need and it covers everything. Desheds, whitening, fast drying, deep cleansing and so fluffy and soft leaving the hair feel healthy. 🧴💁‍♀️🧼

L
Sensitive Shampoo
Leanne Hutchinson
Shiny as!

Washed my pooch on Tuesday 18/2 and wow. After he was dried if he is so shiny. I luv this product. I bought a pup jet and it arrived yesterday so will be using that next time to make life easier. Thx 🐾🐶

Impressive first purchase

We are a first time purchaser & have used UW products after a swim in a chlorinated indoor pool, which normally results in terrible matting & discomfort for our poor little girl. I can now say it worked - our fur-baby is matt-free, happy & so so soft. Wow, your products are amazing! I will certainly be a repeat customer 👍. Thank you so much 😍

Shampoo, conditioner and mist

Unbelievable the difference just one wash has made. No itching, lovely scent, less time in bathing and our pups white patches are as bright as the sun. Best purchase ever.

J
Puppy Shampoo
Judy Stafford
Love the way Roxie feel!

First bath yesterday and she feels amazing. Love it. Put a photo of the products in a cavoodle page to hopefully bring you more business. Thanks. Love it.

H
5Litre Bulk Supply
Helen Morrow
Wow!

I'm so impressed by the Underwater Dogs shampoo and conditioner. Not only does it smell beautiful, being a groomer I've tried a few shampoo products and this product is wonderful. I like a shampoo that cleanses well without stripping the coat and leaving it lovely and soft but still stands up when blow dried making a nice even clip possible and still remain fluffy. Gayle is very helpful and delivery is fast. Great company to purchase from.

B
Sensitive Combo 500mL
Barb Marshall
Bathtime

Darcy has had the one bath, and no reaction so far, will need to try a few more…but she did smell lovely afterwards..Darcy’s a toy Cavoodle and was groomed short a few 4 days prior to her wash.
So short coat and no matts

M
No-Knots Detangler
Margaret Jawerth
This is the best!

I’m a repeat customer using the detangling spray on my Border Collie. I use it nearly everyday with a good brush and comb and I have never had any tangles in Charlie’s coat. Everyone comments on his beautiful, silky, shiny coat and just how soft it is.

J
Sensitive Combo 500mL
Jacqui Jennings
Underwater wash

We are pretty new to using underwater dogs but I have one little girl has been itching and scratching for so long and I’ve tried everything but now even after two washes I think she is starting to definitely show an improvement so thank you so much

Great product

My little man has always been picky about his washing products. This is awesome and he is so much more relaxed after a bath and doesn’t seem to be scratching as often as he used to.
Thank you so much for this product.

My doggo

Lucy wandered into the shower, head down, as usual smelling a bit doggo and came out smelling like a coconut snd somewhat fluffy!! Very fresh!! Just waiting for the scratch test to begin ( or not)..😀😀

I love these products

My Sheltie doesn't like being brushed. Using these products has meant she is happier with the whole process. I love the smell and the leave in conditioner is the best!

Dogs smell so nice

Lovely shampoo easy to use smells so nice to 😊

Great product

Have been using the shampoo and conditioner for years now on my two bichoodles. Leave their hair soft and smells lovely. Gentle in the skin with no irritation.

N
Sensitive Shampoo
Natalie Linsdell
She’s so clean and soft and shiny

My Rottie has quite sensitive and itchy skin and she is feeling a million times better since switching to UW dogs shampoo and conditioner. It’s been almost two weeks since her bath and she’s still so soft and shiny.

Fabulous

Honestly this product is fantastic! My Pom started loosing hair near her tail. After using this amazing product, her hair is not only soft and shiny, her hair has grown back. I haven’t looked back, thank you so much beautiful for this amazing gem, truly. 🤍

B
5Litre Bulk Supply
Belinda Wright
When only the best will do….

I absolutely love these products and have used them since before I started breeding, it was a no brainer for me to introduce my new puppy families to Underwater Dogs Haircare products as part of their puppy packs because our puppies deserve nothing but the best!
MayBELDREAM CAVALIERS

Soft and silky

I used UW Dog shampoo for the first time today. Can't believe how soft they both are. My little 10yr old also looks whiter than usual and I'm looking forward to seeing if her skin rash clears up. They both smell great too